Enjoy features like smart call routing, customisable statuses, call forwarding, call groups, queues, announcements, hold music, hunt groups, reports, full Microsoft 365 integration and much more are included under one single licence—no hidden costs.

Choose the device that suits your working style and working location—desk phone, mobile app, or softphone. Switch between devices effortlessly without missing a beat. Seamlessly transfer calls between devices and keep the conversation going as you go about your business day.

As your business grows, HeyLola Work scales with you. Manage call flows through departments and queueing strategies to maximise your use of internal resources and deliver faster communications for customers.

Automatically direct incoming calls to the most suitable colleague based on availability and expertise, ensuring fast and efficient resolutions to the customers specific requirements or needs.

Organise your customer service teams with custom queues and call groups, so calls are always routed to the right person in the right department to deliver the right answer first time everytime.

Manage high call volumes effectively with an auto-attendant that greets and directs callers using customisable voice menus.

Keep your team updated with over ten customisable status options. Integrate with your Microsoft 365 calendar to sync availability automatically.

Engage with your customers on their preferred platforms, ensuring no query goes unanswered.