All your communications in one channel

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Work is a user-friendly communication solution for businesses. Communicate efficiently via all conceivable channels that your company uses for both internal and external communications. For a fixed price per month, you can use all the possibilities that the cloud solution has to offer. So you will never be faced with surprises. Work offers all the functionalities that are necessary to meet the specific wishes and requirements of any customer focussed  business.

Everything in one place – bringing all the tools you need into one place. access address books, call recording, reporting, call queue management and so much more.

More than telephony: instant messaging, video calls and webchat into one location, allowing you to connect and collaborate. Enhance your customer interactions and drive follow-ups with CRM integrations to capture every touchpoint.

All the features you'll need

Omnichannel communication

With HeyLola Work your omnichannel communications are all integrated together. Customer communications are visible in one place, consistent and to the point. reducing customer frustrations by removing patchy communications records.

All the features, no extra cost

Enjoy features like smart call routing, customisable statuses, call forwarding, call groups, queues, announcements, hold music, hunt groups, reports, full Microsoft 365 integration and much more are included under one single licence—no hidden costs.

Any device, anytime

Choose the device that suits your working style and working location—desk phone, mobile app, or softphone. Switch between devices effortlessly without missing a beat. Seamlessly transfer calls between devices and keep the conversation going as you go about your business day.

Scalable and future-proof

As your business grows, HeyLola Work scales with you. Manage call flows through departments and queueing strategies to maximise your use of internal resources and deliver faster communications for customers.

Smart call routing

Automatically direct incoming calls to the most suitable colleague based on availability and expertise, ensuring fast and efficient resolutions to the customers specific requirements or needs.

Queues and call groups

Organise your customer service teams with custom queues and call groups, so calls are always routed to the right person in the right department to deliver the right answer first time everytime.

Auto attendant

Manage high call volumes effectively with an auto-attendant that greets and directs callers using customisable voice menus.

Customisable statuses and presence

Keep your team updated with over ten customisable status options. Integrate with your Microsoft 365 calendar to sync availability automatically.

Webchat and WhatsApp integration

Engage with your customers on their preferred platforms, ensuring no query goes unanswered.

Enjoy features like smart call routing, customisable statuses, and Microsoft 365 integration under one single licence—no hidden costs.

Full feature list

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Monthly pricing

£8.95

Includes 100 minutes UK landline (01/02) calls

Configurable call bundles, avoid excess call charges

Unlimited calls for £9.95 per user

Flexible call bundles from 500 company minutes for £8.45/month

No Landline charges

Bring your existing numbers with you or purchase new

Speak to an agent now on Whatsapp or WebChat

or schedule an online meeting

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